blog | Patricia Hatley - Leadership Author, Speaker, Trainer

What is a High-Functioning Team? A Group of People who are Equally Interdependent on One Another For Success…

In a team, every member is equally important as all other team members. No team member is more important than anyone else on the team. Team members are accountable to self and to one another. For a team to be a "high-functioning" team, every team member must...

Let People Know You Value Them: Demonstrate Appreciation…

All people need to know they are respected for their individual uniqueness, to know they have purpose--that they are valued. Both tier to trust. All people need to trust and be trusted. Meet human needs of respect, purpose and trust to tap into intrinsic motivation....

Just Because You Speak, in Any Venue, Does Not Mean You Have Communicated…

Communications is a circle. Just because you speak via voice or digitally, does not mean you have communicated. You communicate only when you speak (including digitally), the recipient(s) hear, comprehend and respond. #leadership #leadershipcoach #SHRM...

How Can I Make You Smile Today?

Make it a goal every day to make others smile. “What can I do to make YOU smile today?” #Leadership #motivation #Trust

Greatest Human Motivator Costs Nothing

"Consistently demonstrate to people that you appreciate them. Show them, not just say, that you trust them. Ask people for their thoughts and listen to understand. You are demonstrating respect for people. All people have a need to know they matter. All people have a...

You ‘Lead’ People; ‘Manage’ Things

"You 'lead' people and 'manage' things. People are not things and they do not respond well to being treated as machines or things. Inspire intrinsic motivation by meeting human needs of respect and purpose. Everyone wants to be treated with respect and everyone wants...

The Great Jackass Theory of Motivation

The traditional Industrial Age motivational approach was to throw “things” at humans in an attempt to motivate; “carrots” they were called. This approach is still being used to a great extent. Yet, we are no longer in an Industrial Age; we are in a Knowledge Worker...

Lead People; Manage Things

"You 'lead' people and 'manage' things. Give people a voice. Ask people for their thoughts, and listen to understand. Listening to someone is the ultimate demonstration of respect. Treat people with respect consistently. Show appreciation. Coach continuously to help...

People First, Relationships and Trust

#Leadership today must focus on ‘people first’ & traits that nurture #trust & relationships. Younger generations do not trust anything--brands, businesses, government, or any organized entity. They do not trust people, unless a relationship is nurtured....