Managers, supervisors, and team leaders must possess “leadership skills”, an understanding of the behaviors that tier to trust, and the knowledge to “lead people” not just manage things.: nurturing versus controlling. To engage and retain people, team leaders must nurture and sustain trust, be empowering, collaborative, team-oriented, inclusive, and know how to “coach” people. Leaders must know how to meet human needs of respect, purpose and trust. #leadership #coaching #leadershipcoach #SHRM
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