We are all communicating across digital platforms and in abbreviated messages. This is increasing in intensity and will continue to do so. The positive side of digital communications is that we can get more done with less. The negative side is that people forget there are human beings on the other end of the network we are communicating across—people with feelings, hopes, dreams and desires. The result is that messages are brutal—digital grenades via e-mail, text, social media, instant messages, etc. When your success depends on your ability to “inspire” your people to the highest level of performance and maximize people potential, how do you effectively “lead” across a digital platform? Your success depends on your ability to do so. Furthermore, cyber bullying and digital harassment is on the rise. Organizations will pay millions to manage employee conflict, EEOC complaints, and pay out for lost legal pursuits. Reducing conflict! Communicate to inspire, not suppress! Is your voice saying what you want it to say?
Diversity and Inclusiveness
We are entering an era in which we have the most heterogeneous work places in history. Never in the history of formal organizations has diversity and inclusiveness been as important as it is now and will become even more so over the next decade. To have a working diversity and inclusiveness culture has become a defining competitive differentiator. It means that you have a living, breathing diversity and inclusiveness culture that reaches every corner of your organization. It must be a way of life and way of doing business with everyone being held accountable for supporting behaviors. But, what does diversity and inclusiveness mean today? It must include an understanding of generational preferences and values. It also must include respect and tolerance for individual uniqueness. There are as many cultures in the world as there are people; your culture must aspire to that understanding. What diversity and inclusiveness means? What is ‘different’ anyhow? What should the culture look like? Accountabilities for supporting behaviors—everyone!
Giving People a Voice
How do you give people a voice when everyone is communicating across a digital platform and devices more often than not? This tendency will increase over the next decade rather than decline. We no longer have the benefit of non-verbal language, which often speaks louder than spoken or written words. One of the most important things a leader can do to inspire people is to let them know they are important—that they matter. To do this, you must give people a voice. “Giving people a ‘voice’ is crucial to developing trust which is directly linked to the creation of an empowered and collaborative culture, and is necessary to maximizing people’s potential. Your success depends on your ability to develop an empowered culture.
We hear so much about Gen Ys—how to attract them, how to retain them, how to coach them, etc. But, little has been said about how to integrate “all” the generations and all people into the workplace to create high performing teams. As a result, there are literally intergenerational collisions that are wreaking havoc to organizational performance. It isn’t “just” about Gen Ys! Period! It’s about “all” people. What are the issues? Creating understanding of preferences and values! What are preferences and values? Reducing conflict through understanding individual preferences and values!
There are many trends and issues that have escalated the need for empowered and collaborative cultures. Maximizing people potential is crucial to success. Today’s world requires ‘leaders’ who believe in and have the ability to inspire people so they will ‘think for themselves’—empowered people. Our current leadership models evolved from the Industrial Age and speak to ‘controlling’ and ‘managing’ machines, which does not in any way empower people. This module begins to reveal some of my research, summary of issues, leadership shift and needs, and resulting competitive positioning. “My hope is that, by sharing my research and resources, new-age leaders will evolve—leaders who can inspire any organizational team to the highest level of performance and maximize people potential.”
There has been a significant shift in leadership style preferences, and what is effective in arriving at results. To understand the shift, one must look at the historical evolution, causes, and impact. The most effective culture and leaders today are empowering and collaborative. “In today’s world, soft skills outrank analytical skills in importance when creating high performing teams and organizations.” Why the shift? What works? What leadership looks like today and will be crucial to your success.
Leading With Integrity
In a world where your success depends on your ability to “inspire” people to the highest level of performance and maximize people’s potential, individual and organizational integrity is critical to success. “Everyone wants to trust and be trusted. People want to work for someone they trust.” People also want to be trusted to do the job they were hired to do. “You must first ‘trust’ to be ‘trusted.’” Trust is necessary when creating an empowered culture; and an empowered, collaborative culture is necessary to your success. What is integrity? How does this relate to social media interactions? What does integrity have to do with how you treat your people?